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Subscription FAQ

What is a kit?

A kit is a bundle of exclusive products carefully designed and assembled into a collection of products every month. You can use this to create a project of your choice, to record your life and story. Everything perfectly coordinated, but also a lot of previous and upcoming collections. That saves time and searching! The content can vary per subscription type; an indication of the products is listed under each subscription.

How much does a kit cost?

We currently sell 4 different kits in subscription form: the scrap kit, the pocket page kit, the 9x12 XL kit, and the 12x12 XL kit. The price of the kits depends on the chosen term, the delivery adres, and the kind of kit. On our information page, you can find all details: the products, the product worth, and the subscriber price. Some of these products will not be available outside the kit and are exclusive to subscribers.

How does a kit work?

With a kit subscription, you will never go wrong again! Every month there is a package with products ready for you so that you can immediately start documenting your story. You can choose between a pocket page kit, a scrap kit, a 9x12 kit, and an XL kit. You can also choose to take out multiple subscriptions. You decide whether you receive the kit for 6 or 12 months. We have information pages explaining the order process, if you eed more detailed information.

How often do the kits come out?

Depending on the chosen term of the subscription, you will receive 6 or 12 kits within your subscription period. Before every release you will receive an e-mail from us to inform you on the shipping date. You will also have the possibility to order additional products to combine with your kit.

When will I receive the first kit?

When you take out a subscription, your subscription starts with the following kit launch. If your subscription starts around the release date, we will always try to send you the current kit. If we run out of stock, the subscription starts with the following kit launch.

Can I also order a one-time kit?

The scrap kit and the pocket page kit can also be ordered separately if we still have kits left after delivery to the subscribers. After their pre-release period, the remaining kits will become available online for individual sale. We cannot guarantee that this will happen or what the monthly stock of the remaining kits is at the launch. Keep in mind that you will receive a monthly discount on a kit by taking out an annual subscription. The 12x12 XL kit and the 9x12 XL kit will generally not be available separately and will be offered exclusively to subscribers.

Are there any additional costs involved, such as delivery costs?

There are no hidden costs such as VAT or administration costs. The price you see is the price you pay monthly. What is not included in the price are any delivery costs (if your subscription started before september 2022) and products that you order extra as a subscriber. When ordering and paying, the current shipping costs will be displayed. You may be entitled to reduced or even no shipping costs when you order additional products. Subscriptions started after September 2022 will not have any additional shipping fees and ship for free.

Do subscribers get additional benefits?

We think being a subscriber should be an advantage, since you will not be missing out on any kits anymore. Not only that, you save monthly on your products as well, which can go up to almost 3 kits for free per year. But in addition, the subscriber has several advantages which you can find on our Kitclub page. Like early access, subscriber discounts, early releases and options to combine orders without extra shipping fees. See all advantages on our kitclub page.

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