Returns

It is, of course, always possible to return a product. For example, if you have ordered the wrong product or changed your mind. If you want to return a product to us, please follow the following steps:

• Report to our customer service that a product, or several, are returned. Please include your invoice number.
• Return the product, or several, in original packaging and well protected to DLS Design within 14 days of receipt.

• Please include a copy of the invoice in the package to process your return quickly and credit the amount as soon as possible.
• After receiving the products, DLS Design will process the return and credit the amount within 14 days. 

Please keep in mind that returning is at your own risk and always keep any proof of shipping with tracking until we have processed the return.

Costs incurred for the return are for the buyer.

Returns sent without shipping costs will be refused by us or passed on to the customer. If possible, we will initially settle this with the credit amount.