Workshop Terms & Conditions

Introduction

Below, you will find our Workshop Terms and Conditions. These are always applicable when booking a workshop and contain important information for you as a participant. Therefore, before registering for a workshop, class, or course, it’s essential to read these carefully. By registering for a workshop, you agree to these terms and conditions. We also recommend that you save (or print if preferred) these conditions so that you can reread them at a later time.

Definitions

DLS Design B.V. is located in Linschoten and registered with the Chamber of Commerce under registration number 67555888, trading under the name DLS Design.
Website: the website of DLS Design, accessible via www.DLSdesignshop.com and all associated subdomains.
Participant: the natural or legal person, whether or not acting in the exercise of a profession or business, who registers for and/or takes part in any workshop at DLS Design and/or has registered on the Website.
Agreement: any arrangement or agreement between DLS Design and the participant, of which these General Terms and Conditions form an integral part.
Workshop Terms and Conditions: the present Workshop Terms and Conditions.

Registrations

The contents of the Website have been compiled with the greatest care. DLS Design cannot guarantee that all information on the Website is at all times correct and complete. All prices and other information on the Website and other materials originating from DLS Design are subject to manifest programming and typing errors.
All workshops are held subject to sufficient registrations.
After registration, the participant will receive an (electronic) confirmation by e-mail that makes your registration final. Registration takes place in the order of receipt of the applications.
Only a certain number of places are available per workshop. As soon as a workshop is sold out, the registration is automatically closed, and it is no longer possible to book a place via the website.
If a workshop is full, it is possible to e-mail DLS Design to register for the reserve list. Put in the subject of the e-mail ‘reserve list [workshop or course]’. Please state the participant’s full name and telephone number. If a place becomes vacant, DLS Design will contact the participant as soon as possible.
By registering for a workshop, you declare that you agree with the Workshop Terms and Conditions.
Cancellation must be made via e-mail.
Cancellation made up to 1 month (30 days) before the start will be subject to the possibility of changing the workshop or a refund of the total amount if no other workshop can be found. If costs have already been incurred, those costs will be deducted.
In case of cancellation of fewer than 30 days but more than 14 days, DLS Design will deduct an administration fee of 25% of the amount for the booked workshop to cover costs already incurred. DLS Design will also offer the possibility of switching to another workshop. If no other workshop can be found, DLS Design will send the participant the workshop package after the date of the workshop. The workshop package can be picked up or shipped; shipping costs are the participant's responsibility. If the workshop is booked with lunch, the charges for the lunch will be refunded.
In case of cancellation fewer than 14 days in advance, no money will be refunded, and participants will receive the workshop package after the date of the workshop. The workshop package can be picked up or shipped; shipping costs are the participant's responsibility.
If participants do not appear for the workshop, no money will be refunded.
If participants cannot attend, you are welcome to request the shipment of the registered workshop package. Shipping costs are excluded.
Participation confirmation is transferable. Please notify DLS Design via e-mail.
DLS Design is entitled to cancel the offered workshop if there are insufficient registrations. If a workshop or course does not take place or is postponed, participants will receive a notification at the latest seven days before the start.
DLS Design is entitled to change the date of a workshop no later than two weeks before the start of the workshop or course. The participant will be informed by e-mail and has the opportunity to move/cancel the workshop free of charge.
In the event of the teacher’s illness, DLS Design is entitled to replace them with another teacher or to cancel the offered workshop. In the event of cancellation, the registration will be moved to another date free of charge or canceled, and any course fees paid will be refunded.
The workshop only takes place if there are at least 6 participants. The workshop cannot proceed with fewer participants.
DLS Design accepts no liability for personal injury or damage to property of participants, nor any liability as a result of events during the workshop.
During the workshop, there is a chance the participant will work with materials that can stain clothing or items. DLS Design is not liable for contaminated or damaged property and will not compensate for any damage. Therefore, please consider wearing old clothing or taking appropriate measures, such as wearing an apron, when working with paint or ink.
If damage occurs to DLS Design property during the workshop caused by the participant, DLS Design is entitled to charge the participant for cleaning or replacement costs.
All workshop materials and additional documentation may not be copied, reproduced, and/or published. Making recordings of (part of) a workshop or course material is not permitted. The participant is not entitled to provide course material, workshops, training, or training materials, to which rights as referred to above belong to DLS Design, to third parties, or to put them to use.
Participants must make payments to DLS Design according to the payment methods indicated in the ordering process and on the Website. DLS Design is free to choose the payment methods, and these may change from time to time.
Payments to DLS Design will only be made in Euros.
If a Participant has a complaint about a workshop or other aspects of the services of DLS Design, they may lodge a complaint by phone, e-mail, or post. See the contact details at the bottom of the General Terms and Conditions.
DLS Design will provide a response to the complaint as soon as possible, but at least within three days after receiving the complaint. Should it not be possible to provide a substantive or definitive response within this timeframe, DLS Design will acknowledge receipt and indicate the period within which it expects to provide a substantive or final response to the customer’s complaint.
DLS Design processes the customer's personal data in accordance with the privacy statement published on the Website.
The Agreement is governed by Dutch law.
To the extent that mandatory law does not provide otherwise, all disputes arising from the Agreement will be submitted to the competent Dutch court in the district where DLS Design is located.
If any provision in these General Terms and Conditions proves to be invalid, this shall not affect the validity of the remaining General Terms and Conditions. In that case, the parties shall adopt a new provision by way of replacement, which will reflect the intention of the original condition as closely as possible under the law.
In these General Terms and Conditions, "in writing" also includes communication by e-mail, provided that the identity of the sender and the integrity of the e-mail are sufficiently established.

Contact details
If you have any questions, complaints, or comments after reading these Terms and Conditions, please contact us by letter or e-mail.

DLS Design
van Rietlaan 16
3461 HW Linschoten

e-mail: contact@dlsdesignshop.com

KvK 67555888

BTW NL857075263B01

Terms and conditions drawn up by DLS Design, latest version June 09, 2022

Workshop Terms & Conditions

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