Privacy Statement

How we process your personal data

The following information is intended as general information about how DLS Design processes the personal data is collected for fullfilling our services to our customers.

Contact details

DLS Design B.V.
van Rietlaan 16
3461 HW Linschoten
+31 348448098
Company details
KVK 67555888
BTW NL857075263B01

Personal Data

DLS Design respects your privacy and does everything it can to make shopping on our websites as pleasant as possible, but above all, as safe as possible.

DLS Design will handle the data you make available to us with great care. The personal information you enter will be treated confidentially and will not be passed on or sold to third parties.
Personal data that we process
DLS Design processes personal data because you use our services as a customer and/or because you have provided us with this data.

Below you will find an overview of the personal data that we process:

First and last name
Phone number
E-mail address
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age unless they have permission from parents or guardians.

However, we cannot check whether a visitor is older than 16. We, therefore, advise parents to be involved in the online activities of their children in order to prevent data about children from being collected without parental consent.

If you are convinced that we have collected personal information about a minor without this permission, please get in touch with us through our customer service so that we can delete this information.
For what purpose and on what basis do we process personal data
DLS Design processes your personal data for the following purposes:

- Sending our newsletter and/or advertisements,
- To be able to call or e-mail the customer, if this is necessary to be able to carry out our services,
- Inform the customer about changes to our services and products,
- To offer the customer the opportunity to create an account and to view order history, to create a wish list,
- To deliver ordered goods and services to the customer.
Automated decision making
DLS Design does not make decisions based on automated processing on matters that can have (significant) consequences. These are decisions taken by computer programs or systems without involving a person (for example, an employee of DLS Design).
How long do we keep personal data?
DLS Design does not store personal data longer than is strictly necessary to realize the purposes for which your information is collected. We keep a customer's data as long as the customer has an account with us. For example, as long as he has an account with DLS Design, the customer can place orders that DLS Design can deliver. In addition, the customer can view their purchase history.
Sharing personal data with third parties
DLS Design does not sell data to third parties and will only provide it if this is necessary to execute our agreement with the customer or to comply with a legal obligation. We conclude a processor agreement with companies that process data on our behalf to ensure the same level of security and confidentiality of data. DLS Design remains responsible for these processing operations.
Cookies, or similar techniques, that we use
DLS Design uses cookies. You will also be notified when entering the website.
View, modify, or delete data
A customer has the right to view or correct his own personal data. This can be done yourself via a personal account.

In addition, there is the right to withdraw any consent to the data processing or object to our company’s processing of this personal data. The person has the right to data portability: this means that a request can be made to us to send the personal data that we have about you in a computer file to you or a third organization named by you.

If you would like to make use of the right to object and/or the right to data portability or if you have other questions/comments about data processing, please send a specified request to our customer service. To ensure that the access request has been made by you personally, we ask that you send a copy of proof of identity with the request. Make the passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black in this copy. This is to protect your privacy.

DLS Design will respond to the request as soon as possible, but in any case, within four weeks.

DLS Design would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.
How we protect personal data
DLS Design takes data protection seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that data is not properly secured or there are indications of misuse, please contact us via customer service.

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